Draft — details pending. The specific figures and timelines on this page are not yet confirmed by us and will be finalised before launch. Contact us for the current details.
Before despatch
You may request a cancellation before your order has been despatched. Once an order is with our delivery partner it can no longer be cancelled.
Timing
Cancellation requests are usually accepted within [X] hours of placing the order. [to be confirmed]
Refunds
If your payment has been captured and the order is cancelled, the amount is returned to the original payment method within [X] business days. [to be confirmed]
How to cancel
Use the contact page, quoting your order ID, to request a cancellation.
Questions about this policy? Contact us.