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Policies & Legal

Privacy Policy

How we collect, use and protect the information you share when you browse this website or place an order.

Draft — details pending. The specific figures and timelines on this page are not yet confirmed by us and will be finalised before launch. Contact us for the current details.

Information we collect

Name, phone number, email address, delivery address and order details when you place an order.

Information you send us when you contact us or raise a query.

Cookies and local browser storage used to keep your shopping cart and a few basic preferences.

How we use it

To confirm, fulfil and deliver your orders, including sharing delivery details with our shipping partner.

To answer questions and provide support.

To keep the website secure and functioning correctly.

Payments

Payments are processed by the Razorpay payment gateway. We do not see or store your card number or bank details.

Only the payment status (paid, failed or pending) is recorded against your order.

Sharing

We share the minimum details needed — name, phone number and delivery address — with our delivery partner to ship your order.

We do not sell or rent your personal information to anyone.

Storage and security

Information is stored on secure infrastructure and protected with reasonable technical measures.

Order information is kept for as long as needed for record-keeping, returns and legal obligations. The exact retention period is [to be confirmed].

Your choices

You can ask us to correct or delete the personal information we hold about you. Contact us through the contact page and we will respond.

Updates

This policy may be updated from time to time. The version on this page is the current one.

Questions about this policy? Contact us.